Frequently Asked Questions

We are the factory in Foshan city China. We can make production line based on your requirements. Welcome to visit our factory!

We are able to provide the engineering as well as supervising service to guide installation our windows and doors.

Our product is CUSTOMER MADE. We always manufacture windows and doors according to buyer’s dimensions.

Powder coating (Frost black and Sliver grey)

For new customer.We can provide free samples for standard fastener, but the clients will pay the express charges. For old customer,We will send you free samples and pay express charges by ourself.

General speaking, if the goods is in stock, we can delivery them with 2-5days,If the quantity is 1-2container we can give you with 30-35 days, if the quantity is more than 2 container and you are very urgent, we can let factory priority produce your goods.

The price is based on buyer’s specific requirement, so please provide below information to help us quote exact price to you.

1. Shop drawing / window schedule to show the window dimensions, quantity and type;
2. Frame color;
3. Type of glass and thickness (single or double or laminated or others) and color (clear, tinted, reflective, Low-E or others, with Argon or without).

We can accept T/T.LC for general order, Credit card, Paypal and Western union for small order or samples order.

We are a professional manufacturer. have the most professional technician and team we are able to customize tools according to the customer requirements Please don’t hesitate to send us an inquiry for any other questionsWe will come back soon with proper solution.

We are a modern ISO9001 certified factory, with CE and AS2047 certificates, and obtained a number of product quality inspection certificates.

We will install glass at factory based on windows/doors dimension to make sure they can be safe during transportation and if easy for our buyer to install the whole windows/doors. Onsite glazed are recommended for big sized products.

10 years quality warranty is provided, including frame unfading nor peel-off, hardware and accessories working properly under correct operation. 10 years warranty for German hardware. In case of our quality problem, we will provide replacement by international courier. Immediate delivery of replacement parts with available in stock, and if not stocking, the time should be depending on material ordering time which is normally 10-15 days.

35 days for the standard color and 40-50 days for the customized. It depends on the process.

Using four steps of the package, your goods are given all-round protection regardless of the cost.

We have been exported lots of products overseas, not any client makes a complaint about the package.

Of course. We’d love to have you come. Our factory located in Foshan, Guangdong Province, China having convenient transportation which is very close to Guangzhou city within 30km. If you like, we are pleased to pick you up from Guangzhou airport.